This Shipping Policy governs the shipment of products sold by WILDFLY PATAGONIA through its online store.

1. Product Availability

All orders are subject to product availability.

If a purchased item is unavailable, WILDFLY PATAGONIA will promptly notify the customer and, where applicable, offer an alternative product, a replacement, or a refund.

2. Order Processing

Orders will begin processing once payment has been successfully confirmed.

Preparation times may vary depending on the type of product purchased.

3. Shipping Methods

Orders will be shipped through carriers selected by WILDFLY PATAGONIA.

Available shipping options may vary depending on the destination country or region.

4. Delivery Times

Delivery times depend on the destination, the shipping carrier, and external factors beyond the control of WILDFLY PATAGONIA.

Any delivery estimates provided are for reference purposes only.

5. Shipping Costs

Shipping costs will be displayed to the customer before completing the purchase.

Whenever free shipping promotions are available, they will be clearly communicated on the website.

6. Delays

WILDFLY PATAGONIA shall not be liable for delays caused by:

  • Weather conditions.
  • Carrier logistics issues.
  • Force majeure or unforeseen circumstances.
  • Customs restrictions.
  • Any circumstances beyond our reasonable control.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

WILDFLY PATAGONIA shall not be responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

8. International Orders

Orders shipped outside Chile may be subject to taxes, customs duties, import fees, or other charges imposed by the destination country.

Unless expressly stated otherwise, such charges are the sole responsibility of the purchaser.

WILDFLY PATAGONIA shall not be responsible for delays, additional costs, or customs holds resulting from the laws and regulations of the destination country.